Admissions Counselor

About the role

In support of the university's mission and objectives, the Admissions Counselor serves as the primary contact for prospective students interested in the undergraduate, online, or graduate programs at Palm Beach Atlantic University, with an assigned geographic territory for travel to recruit prospective students.

Responsibilities

• Represents the vision and mission of PBA in a professional and relatable manner.
• Clearly articulates the features and benefits of PBA and describes PBA’s value proposition with confidence.
• Travels to and participates in recruitment events in and out of state at high schools, technical schools, charter schools, college fairs, etc.
• To represent the university, promote the university, and meet with prospective students, families, and guidance counselors.
• Manages the “first response” follow-up (e.g., phone calls, text messages, emails, etc.) with prospective students and their families and consistently communicates with them throughout their exploration of PBA.
• Achieves weekly, monthly, and annual targets for contact volume and phone outreach to prospective students and their families to grow engagement and interest in the university.
• Advises prospective students and their parents about processes and procedures for admission, applying for financial aid, registration, and enrollment.
• Participates in the execution of recruitment and marketing events, projects, and activities both on and off campus. (e.g., College Fairs, Campus Visit Days, Open Houses, Alumni Receptions, Parent Receptions, PBA Preview, Check-in, Welcome Week activities).
• Establishes and develops partnerships with key stakeholders at Christian high schools, public high schools, guidance counselors, churches, student ministers, community colleges, community organizations, and alumni.
• Engages prospective students and their families consistently throughout their exploration of PBA, capably addressing their questions and connecting them with PBA opportunities that match their interests, goals, and aspirations.
• Speaks to groups of visitors on campus during daily visits and presents to large groups during larger on campus events about the admissions process.
• Consults with admitted students as they process their college decision, ensuring they have all of the PBA information they need as part of the process.
• Guides deposited students and their families through Enrollment Checklist completion and matriculation to the university in a manner that positions them well for success at PBA.
• Introduces and orients them to PBA systems and processes.
• Works collaboratively with university departments to ensure a smooth entry process for new students who enroll at PBA (