Admissions Counselor

Responsibilities

• Proactively generate, qualify, and convert leads by engaging target markets, responding promptly to inquiries, and guiding families through the admissions process.
• Build and maintain strong relationships with referral partners, including educational consultants, therapists, hospitals, and allied programs.
• Serve as a knowledgeable, compassionate point of contact for parents and professionals, clearly communicating program offerings, admissions criteria, and timelines.
• Schedule and conduct virtual and on-campus tours, outreach visits, and local travel to programs, conferences, and marketing events.
• Track, document, and report all admissions and sales activities to ensure coordinated follow-up, strong engagement, and accurate reporting.
• Collaborate with the Admissions Director and cross-functional teams to support sales strategy, market development, and enrollment goals.
• Assist with marketing initiatives, including materials development, social media support, website updates, and referral-partner communications.
• Deliver trainings and presentations to internal teams and referral partners, reinforcing hospitality standards, customer service excellence, and a unified admissions experience.

Qualifications

• A Bachelor's degree in a relevant field, or 1-3 years of relevant experience in admissions, mental health, healthcare sales, behavioral health, education, or a related people-facing role preferred.
• Strong interpersonal, sales, and relationship-building skills, with comfort supporting families through sensitive and time-critical decisions.
• Highly organized and responsive, with excellent attention to detail and follow-through.
• Ability to collaborate effectively with multidisciplinary teams in a compassionate, mission-driven environment.
• Willingness to travel locally, attend outreach events, and participate in on-call rotations as needed.

Benefits

• Access to professional growth using our cutting-edge strategies and trainings with our exceptional leaders.
• Medical, Dental & Vision Insurance – Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave – Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage – Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match – Retirement savings with matching contributions after eligibility period.
• PTO & Holidays – Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.