Admissions Counselor

About the Role

This full-time position reports to the Director of Admission and is responsible for a full range of recruitment and travel territory management activities in support of the Admission office. The focus is on the recruitment, engagement, nurturing, and development of prospective students. The role includes a commitment to enhancing equity and inclusion within the staff and across the culturally diverse campus.

Responsibilities

• Counsel prospective students and families throughout the admission stages, from prospect to matriculation, including contact at high schools, college fairs, interviews, and on-campus programs.
• Utilize text, email, phone calls, in-person counseling sessions, and virtual meetings to build relationships and manage student populations.
• Assume responsibility for recruitment and outreach in a designated territory, establishing and maximizing relationships with school counseling staff and gaining knowledge of regional school systems.
• Maintain a flow of quality prospective students by analyzing trends in enrollment and marketing activities.
• Review and read applications, making admission and scholarship decisions and recommendations.
• Manage the Tuition Exchange employee benefit program with guidance from Human Resources.
• Oversee the content calendar of the Admission Social Media accounts.
• Represent the Admission office in both on- and off-campus meetings, including academic departments, PACAC, SLATE PA Users Group, high school visits, college fairs, and weekend recruitment programs.
• Provide necessary assistance to meet the department’s enrollment plan and the College’s strategic agenda.

Qualifications

Education

• Bachelor’s degree required.

Licenses

• Valid driver’s license required.
• Child clearances required.

Skills & Competencies

• Excellent written and oral communication skills.
• Knowledge of social media platforms and ability to maintain office pages.
• Dynamic personality with humbleness and a sense of humor.
• Strong attention to detail and proven ability to manage multiple tasks and responsibilities effectively.
• Self-starter with the ability to be flexible and address constituents' needs appropriately.
• Demonstrated commitment to equity, diversity, and inclusion.
• Exemplary interpersonal skills with a focus on student service.
• Ability to work collaboratively as part of a team.
• Ability to perform work responsibilities in an unsupervised, self-directed manner.
• Ability to understand and access resources to coordinate complex projects and operations.
• Familiarity with the Microsoft Office platform and ease in using new technologies.
• Maintains confidentiality with respect to files, correspondence, reports, and other information.
• Knowledgeable of or willingness to learn the admission and financial aid process and timelines.
• Experience with virtual platforms such as Zoom, Microsoft Teams, and video chatting.