Admissions Counselor - Admissions - Welcome Center Services

About the role

This position provides the initial information about WashU and counseling support for prospective students and their families related to WashU admissions, financial assistance, and the enrollment process.

Primary Duties & Responsibilities

• Conducts on-campus information sessions for prospective students and families.
• Serves as a supervisor and manager of student staff members.
• Supports visit experience by overseeing day-to-day tasks.
• Conducts interviews and family meetings with prospective students.
• Works with Visit Experience Coordinators to deliver special group visits and special programs on campus.
• Supports the recruitment and selection efforts of the department.
• Maintains and produces content for official and related departmental social media accounts.
• Performs other duties as assigned.

Working Conditions

• Job Location/Working Conditions: Normal office environment.
• Attendance at on-campus events (events may occur during normal business hours or in evenings and weekends).
• Occasional travel to off-campus events may be required (less than 10% of time).
• Work outside normal business hours is necessary throughout the year.
• Must assist with logistical tasks, including transporting materials to events.
• Physical Effort: Ability to staff welcome kiosks for long periods of time, proactively approaching visitors and serving them immediately upon arrival; much of the time is spent standing.
• Equipment: Office equipment.

Education

• Required Qualifications: High school diploma or equivalent high school certification or combination of education and/or experience.
• Preferred Qualifications: Bachelor's degree.

Skills

• Not Applicable.

More About This Job

• Familiarity and/or experience with specialized computer programs, such as CRM technology, is helpful.
• A basic understanding of the function of the Undergraduate Admissions office is ideal.

Benefits Statement

• Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• Family: We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/.