Admissions Coordinator (Remote)

CollegeAdvisor.com was founded in 2019 to assist students of all backgrounds in achieving their college admissions goals. The platform matches students and families with a dedicated college advisor from CollegeAdvisor’s network of 400+ admissions officers and admissions experts, who help the family craft their application strategy, build their college list, edit and review application essays, prepare for interviews, and bolster their extracurricular profile.

U.S. News CollegeAdvisor’s (USNCA) mission is to empower students of all backgrounds to achieve their college dreams. Our students are a diverse and high-achieving group, typically amongst the top 30% in their high school class and targeting highly selective universities in the United States (Top 100). We also have a thriving CollegeAdvisor.com Scholars Program, which completely funds the cost of our program in the form of a scholarship for highly exceptional, low-income students.

About the role

The Admissions Coordinator excels at consulting with customers on their college admissions journey. People in this role use excellent listening skills to understand students' current situation and communicate effectively how our services can help students reach their goals for admissions and scholarships. Scheduling families for a full consultation is the primary goal of the Admissions Coordinator.

Our ideal candidate is dedicated, detail-oriented, curious, efficient, and a team player.

Responsibilities

• Be a helpful guide at the beginning of a student/parent’s journey with CollegeAdvisor.com, providing value and resources to every family that engages with the company.
• Connect with families through 150-200 minimum inbound/outbound dials daily via our automated dialing system to walk them through the beginning steps of the admissions process and review our potential support services.
• Assess whether prospective families are “qualified” for deeper sales activity and schedule follow-up demo calls for qualified families to meet with our Admissions Specialists.
• Work with the Marketing team to give feedback on the quality of leads from various marketing sources.
• Manage leads through a CRM platform (Salesforce) and provide frequent feedback to Operations teams to improve key tools and systems.

Requirements

• Bachelor’s Degree or higher
• Outgoing personality with great energy and an excellent phone presence
• Strong collaboration and people skills to interact with staff, colleagues, and customers
• Goal-oriented with a desire to succeed
• Ability to work with digital technology such as CRM (e.g. Salesforce) and video chat tools (e.g. Zoom) to effectively support students and advisors in the college counseling process

Benefits

• Competitive benefits including paid vacation time, medical, and 401K

USNCA strongly encourages all employees to be fully vaccinated (including boosters).

Pay

The anticipated base salary for this position is $15.00 - $21.15 per hour. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, interview performance, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

Schedule

This position is a fully remote, full-time opportunity.

Entrepreneurial, mission-driven culture with core values of quality and integrity. Focus on fostering personal and professional growth. Collaborative work environment with fun, diverse, inclusive, and ambitious co-workers.