Admissions Coordinator / Healthcare Setting - Shoreline, WA

About the role

The Admissions Coordinator position at Avamere Rehabilitation of Shoreline is responsible for establishing and maintaining relationships with hospitals, discharge planners, and other referral sources to generate a consistent stream of referrals. The role involves managing the admissions process, ensuring compliance with regulations, and coordinating with insurance providers.

Responsibilities

• Establish and maintain relationships with hospitals, discharge planners, and other referral sources to generate a consistent stream of referrals.
• Manage the admissions process, including initial inquiries, screenings, documentation review, financial arrangements, and placement of new residents.
• Act as the primary point of contact for residents and families, providing information, answering questions, and addressing concerns during the admissions process.
• Ensure adherence to all applicable federal, state, and local regulations regarding admissions, billing, and resident care.
• Ensure compliance with HIPAA regulations and maintain confidentiality of resident information.
• Coverage verification and obtaining necessary authorizations from insurance providers.
• Maintain accurate records, generate reports on admissions activity, and analyze trends to identify areas for improvement.
• Understand and comply with insurance requirements, managed care programs, and other financial aspects of the admissions process.
• Communicate necessary resident information to charge nurses, director of nursing, therapy, and/or administrator.
• Review and audit admissions, discharges, and other pertinent records on nursing units.
• Maintain proper maintenance of registries for admission and discharge of residents.
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility to assure that medical records can be properly maintained and problem areas can be identified and corrected.

Requirements and Qualifications

• Experience with resident admissions and/or marketing for a long-term care facility and/or medical facility.
• Familiarity with Electronic Medical Records and preference for experience with Point Click Care (PCC).
• Knowledge of CMS guidelines and Medicare, Medicaid, and managed care coverage plans criteria.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using healthcare and office software platforms.
• The ability to work in a fast-paced, crisis-prone environment.
• Advocacy skills with a focus on resident-centered care.
• Prior experience in resident advocacy, medical records, medical billing, and collections.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans with low individual and family deductibles.
• 401(k) Plan: Matching program after 90 days of employment.
• Paid Time Off (PTO): Up to 4 weeks PTO per year, 6 holidays, and accrued sick leave.
• EAP Canopy with unlimited telehealth mental health visits.
• Continuing Education and Higher Education Reimbursement.
• Grossly generous employee referral bonus program.
• Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA, and CERA (Commuter Expense Reimbursement Account).
• Professional Development: Opportunities for growth and development within the company.
• Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident, and critical illness coverage, Legal Services, Pet Insurance, discount programs, and more.

Pay

$26.00 - $32.00 / DOE

Schedule

Monday - Friday & some weekends