Admissions Coordinator, Day Treatment, FT, Day

About the role

Provides information, referral, assessment, and admissions into hospital-based levels of care. Obtains initial insurance authorizations to all hospital-based levels of care.

Responsibilities

• Receives and responds to behavioral health resource inquiries regarding available hospital and community services.
• Documents in accordance to departmental procedures.
• Performs and documents patient assessments to include patient current symptoms, dangerous to self and others, treatment history, mental status, and substance abuse in accordance with regulatory requirements for determining appropriate level of care.
• Provides necessary clinical information to physicians, units/programs, utilization review, and referral sources.
• Collaborates with community resources, business office, physicians, nursing staff, utilization review and others in order to provide patient access to the most appropriate level of care.
• Obtains insurance authorization for admission from third-party payers either by phone, fax, or electronically.
• Communicates the results of the insurance authorization to the Utilization Review Department.
• Utilizes critical thinking skills and crisis intervention skills to respond to acute psychiatric situations and seeks assistance from other clinical staff as needed.
• Assists in front lobby coverage.
• Performs other duties as assigned.

Requirements

• Master's degree in Social Work or Counseling
• One year of experience in psychiatric triage/psycho-social assessment and intervention
• In lieu of an RN with one year of psychiatric experience

Team members employed in this job prior to July 1, 2020, are grandfathered under prior educational and experience requirements. In addition, team members must be certification eligible and will have one year to obtain required certification.

Required Certifications, Registrations, Licenses

• LMSW, LPC, LPC-A, or holds a current RN compact/multistate license recognized by the NCSBN Compact State
• Or is licensed to practice as an RN in the state the team member is working

Skills

• Communication skills
• Ability to organize and manage multiple schedules, tasks, and communications
• Attention to detail
• Customer service orientated
• Knowledge of office equipment (fax/copier)
• Proficient computer skills (word processing, database)
• Data entry skills
• Mathematical skills

Work Shift: Day (United States of America)

Location: Marshall Pickens Hospital, Marshall I Pickens Hospital, Day Treatment