Admissions Coordinator | Client Relations | Customer Success

About the role

At Enterhealth, every phone call is an opportunity to offer hope to someone seeking help. We are looking for an exceptional communicator who enjoys building relationships, earning trust, and guiding people through important life decisions.

Responsibilities

• Build meaningful relationships with prospective patients and families.
• Educate callers about Enterhealth's treatment programs and services.
• Guide individuals through the admissions process with empathy and professionalism.
• Persist with clinical and medical teams to coordinate admissions.
• Verify insurance benefits and gather required information.
• Maintain accurate documentation and consistent follow-up.
• Deliver an exceptional experience from the first call through admission.

Requirements

• You are someone who naturally connects with people.
• You know how to ask thoughtful questions, actively listen, and build confidence through honest, compassionate communication.
• You enjoy helping people make important decisions and take pride in creating outstanding customer experiences.

Qualifications

• You have outstanding communication and interpersonal skills.
• You have a passion for helping others.
• You have confidence speaking with people over the phone.
• You have strong organizational and follow-up skills.
• You have the ability to thrive in a fast-paced, team-oriented environment.
• You have a positive attitude and a desire to make a difference.

Benefits

• Nationally recognized leader in addiction and mental health treatment.
• Beautiful 43-acre North Texas campus.
• Mission-driven culture focused on changing lives.
• Collaborative and supportive team environment.
• Professional growth and development opportunities.
• Competitive pay and comprehensive benefits.

Schedule

Full-Time

Pay

Competitive