Admissions Coordinator

About the Role

The Admissions Coordinator plays a key role in managing the admissions process, supporting residents and families, and ensuring our facility is prepared for every arrival. This position requires strong communication skills, excellent organization, and the ability to coordinate efficiently with clinical, financial, and administrative teams.

Responsibilities

• Email daily bed availability updates to the facility team and referral liaisons.
• Attend the morning meeting to review admissions, discharges, and bed moves with the leadership team.
• Bring updated face sheets for all previous-day admissions to Unit Managers during the morning meeting.
• Conduct unit rounds to ensure empty rooms/beds are cleaned, made, and presentable for new admissions or facility tours.
• Follow up on discharges using the 30-day discharge tracker—initial follow-up within 48 hours and again on day 20.
• Confirm that all required admission documentation from the previous day has been uploaded into PCC.
• Ensure equipment rentals from recent discharges have been scheduled for pickup, and communicate updates to Sheldon Werner for tracking.

Referral & Admission Coordination

• Ensure all clinical and financial documentation is uploaded into PCC once a bed is accepted.
• Confirm any required equipment or services (e.g., tube feeds, oxygen).
• Verify that all contact information in PCC is accurate and complete.
• Notify the internal team that a bed has been offered and assign a bed on the bedboard.
• Ensure the PASRR is completed and received before the resident is admitted.
• Complete Sign-Ins within 48–72 hours of each admission and update the Excel Sign-In Spreadsheet (e.g., MSP forms are federally required).
• Maintain accurate documentation, as the state may request packets for review.
• Track all sign-ins using the Sign-In Log for auditing purposes.
• Upload all completed Sign-In documents into PCC.
• Ensure all Tour Packets are accurate, updated, and “tour ready,” including:
  • Facility brochure
  • Admissions application
  • Room rates
  • Beauty services information
  • Activities calendar
  • Menu

Qualifications

• No prior SNF experience required.
• Strong understanding of the admissions process, discharge planning, and healthcare regulations.
• Experience with PCC (PointClickCare) or similar EMR systems is highly preferred.
• Excellent verbal and written communication skills; ability to communicate professionally with families, referral sources, and internal teams.
• Strong organizational and time-management skills.
• High attention to detail and accuracy in documentation.
• Ability to work collaboratively with clinical and administrative leadership.
• Proficiency in Microsoft Office, especially Excel.
• Compassionate, resident-focused approach with the ability to support families during transitions.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) Retirement Plan
• Sick Time
• Vacation Time
• Holiday Pay