Admissions Coordinator

About Trilogy

At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career. Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We’re proud to be recognized as one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work.

About the Role

The Admission Coordinator, part of the campus Sales & Growth Team, collaborates with the Director of Sales to achieve campus revenue and census targets. Their main duties include implementing sales strategies for the health center and overseeing pre-admission and admission documentation.

Responsibilities

• Meets established targets for lead and lease conversion for health center and senior living.
• Completes preadmission, admission and transfer paperwork, as well as submits information for insurance verification and precertification while ensuring a seamless admission experience for our residents and families.
• Responds to all referrals and leads promptly, entering related data into the Customer Relationship Management System (CRM) accurately and timely.
• Proactively communicates admission/move-in activities with campus leaders and all necessary parties.
• Assists with planning and coordinating campus events including community marketing and lead generating events.
• Supports the Sales Director in ensuring that the campus, including all available apartments, model apartments, common areas and grounds are staged, marketable and aligned with Trilogy Standards.

Qualifications

• High school diploma or GED/HSE preferred.
• 1-3 years of relevant experience preferred.

Location: US-OH-Liberty Township, Liberty Station Health Campus, 5348 Newtown Dr, Liberty Township, OH.

Benefits

Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections.

• Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
• Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
• Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
• PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
• Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
• Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.