Admissions Coordinator

The American Institute, founded in 1924 as the Hartford Secretarial School, provides hands-on training for careers in business, legal, allied healthcare, diagnostic medical sonography, and information technology. We focus on a single, well-defined teaching mission: reflecting job market demands with flexibility in identifying and incorporating new programs to give our graduates an edge in today’s competitive job market.

About the role

The Admissions Coordinator is responsible for managing the initial impression of the school, keeping the front area organized, clean, and welcoming. This position provides administrative and customer service support for the Admissions department.

Responsibilities

• Functions as Director of First Impressions for the campus, including:
  • Retrieves messages from voicemail and forwards to appropriate personnel
  • Answers incoming telephone calls within 3 rings, determines purpose of callers, and forwards calls to appropriate personnel or department
  • Takes and delivers messages or transfers calls to voicemail when appropriate personnel are not available
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
  • Receives, sorts, and routes mail
• Performs accurate data entry (new student information)
• Manages student data (CVUE, LMS) to ensure the school’s requirements are met
• Ensures accurate, timely, and thorough student records are created in compliance with company standards during the Admissions Process and forwards them to the appropriate departments
• Develops, manages, and maintains reports for the Admissions department
• Communicates with the corporate office for approval/denial of high school diplomas as needed
• Works flexible schedule, including nights, weekends, and some holidays
• Travels to other sites as needed
• Performs other duties as assigned

Requirements

• High School Diploma or GED required
• At least 1–2 years of demonstrated administrative experience

Skills

• Must be detail-oriented and professional
• Ability to apply analysis in order to generate and implement solutions
• Excellent written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)

Benefits

• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 7.5 days accrued in year 1, 9 holidays, and 4 hours of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Pay

Compensation range: $18–$20 USD per hour, based on experience and qualifications.