Admissions Coordinator

Join a Team That Makes a Difference Every Day The Rehabilitation Center of Independence is seeking an energetic, relationship-driven Admissions Coordinator to join our team in Independence, MO. If you have experience in healthcare admissions, skilled nursing, rehabilitation, hospital discharge planning, case management, social services, or healthcare marketing, we'd love to hear from you! This is an excellent opportunity for someone who enjoys building relationships, helping families navigate the healthcare journey, and contributing to the growth of a skilled nursing and rehabilitation community. As one of the first points of contact for prospective residents and their families, you'll play an important role in creating a welcoming experience and helping patients transition smoothly into our center. Why Join The Rehabilitation Center of Independence? Competitive SalaryMedical, Dental & Vision InsurancePaid Time Off (PTO)Paid Holidays401(k) with Company MatchCompany-Paid Life InsuranceDisability InsuranceEmployee Assistance Program (EAP)Employee Referral ProgramProfessional Development OpportunitiesSupportive Leadership TeamStable, Full-Time PositionOpportunity to Make a Meaningful Impact What You'll Do The Admissions Coordinator manages the admissions process from initial referral through resident arrival. You'll work closely with hospitals, physicians, case managers, social workers, families, and our clinical team to coordinate timely admissions while providing exceptional customer service. Key Responsibilities Coordinate the admissions process from referral through admissionRespond promptly to inquiries from hospitals, physicians, families, and referral sourcesConduct tours for prospective residents and familiesReview referrals and screen prospective residents for admission eligibilityGather and review clinical information to determine admission appropriatenessVerify insurance benefits and financial eligibility prior to admissionDevelop and maintain strong relationships with hospitals, physicians, case managers, social workers, and other referral partnersCoordinate with hospital discharge planners to facilitate smooth transitions of careComplete admission documentation accurately and efficientlyCoordinate admission logistics with nursing and other departmentsHelp ensure every resident and family receives a welcoming, professional admission experienceParticipate in marketing, networking, and community outreach activitiesMaintain accurate information in electronic admissions systemsAssist with daily census management and occupancy goalsParticipate in morning clinical and admissions meetingsAddress resident and family questions or concerns professionally and promptlyPromote the services and capabilities of The Rehabilitation Center of Independence to referral sources and prospective residents What We're Looking For High school diploma or equivalent requiredPrevious healthcare admissions experience preferredExperience in skilled nursing, rehabilitation, long-term care, hospital, hospice, assisted living, or healthcare marketing strongly preferredExcellent communication and interpersonal skillsStrong customer service and relationship-building abilitiesHighly organized with excellent attention to detailStrong time management and multitasking skillsExperience with insurance verification and healthcare documentation preferredComfortable communicating with hospitals, physicians, families, and community partnersAbility to work effectively in a fast-paced healthcare environmentProfessional appearance and positive attitude Experience That Transfers Well We're especially interested in candidates with experience as a: Admissions CoordinatorAdmissions DirectorHealthcare MarketerHospital LiaisonCase ManagerSocial Services CoordinatorSkilled Nursing ProfessionalRehabilitation ProfessionalLong-Term Care ProfessionalPost-Acute Care Professional If you have healthcare experience and enjoy working with people, building relationships, and helping patients and families, we encourage you to apply! Make an Impact With Us At The Rehabilitation Center of Independence, every admission represents a resident and family placing their trust in our team. You'll help make that transition as smooth, welcoming, and positive as possible. If you're passionate about healthcare, customer service, relationship-building, and making a difference, we want to meet you. Apply today to join The Rehabilitation Center of Independence and make a difference in the lives of our residents and families. The Rehabilitation Center of Independence is an Equal Opportunity Employer. The Rehabilitation Center of Independence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.