Admissions Coordinator
Full-time, on-site position with a Monday-Friday schedule.
About Us
Our hospital is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic, critically ill patients who require extended healing and recovery. We help patients during some of the most vulnerable, painful moments of their lives—and our team plays a central role in providing compassionate, excellent care every step of the way.
About the Role
The Admissions Coordinator serves as a member of the Business Development Team through managing the referral intake and admission of all patients. You will stay in close communication with all departments to prepare for the day of admission.
You will be a champion of The Select Medical Way, which includes: putting the patient first, helping to improve quality of life for the community in which you live and work, developing and exploring new ideas, providing high-quality care, and doing well by doing what is right.
Responsibilities
- Lead Conversion Call with Business Development team each morning.
- Verify Medicare benefits and secondary/supplemental insurance plans of all referred patients as they arrive in Transitions of Care (TOC).
- Enter accurate referral, admission, denial, and/or conversion data using various online programs and databases.
- Ensure all deficiencies remain at 0% to eliminate holds and keep the hospital financially viable.
- Communicate relevant data to clinical liaisons, case managers, prior authorization team, and physicians to help prepare for admission.
- Serve as the point of coordination on the day of admissions to guarantee that all equipment, medication, and other necessities are present in the patient’s room.
- Physically admit the patient, provide a tour of the facility, receive signed consent-to-treat forms, and file them.
Requirements
- Prior experience in a hospital, physician practice, or insurance environment.
- Knowledge of medical terminology.
- A High School Diploma or GED.
Preferred Qualifications
- Direct experience in third-party insurance verification and knowledge of how benefits under the Medicare program are applied.
- Previous experience as a customer service representative for a health insurance company or provider.
- Previous experience with obtaining prior authorizations.
Benefits
- Up to $300/month in bonus incentives.
- Extensive onboarding and training program.
- Customizable health insurance packages.