Admissions Coordinator

On-Site | Monday–Friday, 8:00 AM–5:00 PM

Pay

Pay range: $21–$30 per hour based on years of experience. Up to $300 in monthly bonus incentives.

Benefits

• Customizable health insurance packages (medical, dental, vision)
• 401(k) retirement plan
• Life insurance
• Short- and long-term disability coverage
• Tuition assistance
• Extensive onboarding and training program
• Advancement and growth opportunities
• Team-oriented culture

About the role

As the Admissions Coordinator, you are one of the first faces patients see when arriving at our inpatient rehabilitation hospital. You will serve as a key member of the admissions and business-development team, ensuring smooth operations and timely patient intake.

Responsibilities

• Oversee the pull-through process for the hospital under the direction of the Director of Business Development, providing support, customer service, and timely resolution of all admission aspects
• Ensure all deficiencies remain at 0% to eliminate holds, collaborating with Central Business Office and Health Information Management to resolve errors
• Enter every referral accurately and promptly in Transitions of Care
• Process timely insurance verifications and assist in pre-certification/authorization, tracking follow-ups
• Work with leadership to ensure timely admissions from referral to placement
• Resolve occasional challenges and overcome obstacles with the team
• Provide appropriate documents to the Case Management team in a timely manner
• Enter patient data in HMS/MedHost during pre-admission, including benefits and billing instructions
• Complete admissions paperwork, review all patient forms/demographics with patient or responsible party, and secure required signatures
• Scan completed documents, insurance cards, and photo IDs
• Lead the morning meeting with census and budgeted numbers
• Communicate confirmed admission details (time, bed number, physician) to the hospital
• Provide hospital tours to prospective patients and families
• Deliver customer service by accurately answering questions for internal and external customers
• Manage Leave of Absence entries in HMS/MedHost, ensuring accurate records and corrections
• Review and enter daily census via Select Portal by 11:00 AM EST, ensuring accuracy and initiating updates as needed
• Perform other duties as assigned

Requirements

• High school diploma or equivalent required
• Minimum of two years’ experience in an Admissions or Pre-Admissions Department performing a broad range of duties

Preferred Qualifications

• Knowledge of medical terminology
• Experience with insurance verification
• Proficiency in Excel and databases
• Previous experience in a physical rehabilitation setting