Admissions Coordinator

RUSVM Ross University School of Veterinary Medicine (RUSVM) is the number one provider of Doctors of Veterinary Medicine (DVMs) to the U.S. and offers a DVM program accredited by the American Veterinary Medical Association Council on Education. Located on St. Kitts, RUSVM includes the Ross University Veterinary Clinic and is accredited by the American Animal Hospital Association. A cutting-edge curriculum, with innovative use of technologies and simulations, provides the best possible training for tomorrow’s veterinarians. RUSVM prepares students to become veterinary leaders by drawing connections among animals, people, and the planet, as a member of the One Health Initiative. We offer research programs focused on emerging infectious and zoonotic diseases, conservation medicine, and ecosystem health.

About the role

The Admissions Coordinator works under moderate supervision performing a variety of administrative tasks that require independent judgment and discretion. This role supports admissions activities including drafting correspondence, scheduling appointments, processing applications, providing customer service via email and phone, handling faxes, filing, operating office equipment, and utilizing internet applications and student databases.

Responsibilities

• Data entry of student information from applications into the student database.
• Process changes in applicant status and update documents in the student database.
• Review transcripts for applicants and prepare grade calculation sheets for assigned applicants.
• Follow up with applicants or the Senior Admissions Coordinator to move applicants forward in the admissions process.
• Receive incoming calls from applicants; provide detailed information about the application process, refer, and escalate calls as appropriate.
• Communicate effectively in all responses, both written and verbal.
• Manage incoming mail by opening, sorting, and distributing as needed.
• Monitor and reply to incoming email inquiries in the department shared email box.
• Organize documents in ImageNow and prepare student files for the audit process.
• Responsible for completing file audits at the end of every semester.
• Complete other duties as business needs arise or as assigned.
• Comply with all policies and standards.

Requirements

• Bachelor’s Degree required.
• 1 year of administrative or customer service experience in a professional work environment required.
• Prior experience working in an institution of higher education preferred.
• Strong verbal, organizational, written, and professional telephone skills with a customer service focus.
• Ability to learn quickly in a fast-paced office environment.
• Demonstrated accuracy in filing and data entry using multiple student database systems.
• Proficient in Microsoft Office products, Outlook, and internet applications.
• Eagerness and willingness to assume new responsibilities.
• Ability to travel locally on occasion to support information seminars as needed.

Schedule

Hybrid schedule with four in-office days per week (Monday–Thursday).

Pay

The expected salary range for this position is $18.00 – $24.00 per hour. Actual pay will be adjusted based on job-related factors permitted by law, such as experience, training, geographic location, licensure, certifications, market factors, departmental budgets, and responsibility.

Benefits

• Health, dental, vision, life, and disability insurance.
• 401k Retirement Program with a 6% employer match.
• 15 paid vacation days each calendar year.
• 12 paid holidays plus 2 floating holidays.