Admissions Coordinator

About the role

Riverwalk Post Acute is seeking a highly organized, customer-focused Admissions Coordinator to join our team. This role is essential in creating a positive first impression for residents, families, referral partners, and healthcare professionals while ensuring a smooth and efficient admissions process. The ideal candidate is detail-oriented, thrives in a fast-paced healthcare environment, and possesses excellent communication and relationship-building skills.

Responsibilities

• Coordinate and manage the admissions process from referral through admission
• Review referral information for accuracy and completeness
• Communicate with hospitals, physicians, case managers, and referral sources to facilitate admissions
• Verify insurance coverage and obtain necessary documentation
• Collaborate with clinical and interdisciplinary teams to ensure appropriate resident placements
• Conduct facility tours for prospective residents and families
• Maintain accurate admission records and census information
• Follow up on pending referrals and inquiries
• Assist with marketing and community outreach efforts as assigned
• Ensure compliance with all federal, state, and facility admission requirements

Qualifications

• Previous admissions, healthcare intake, business development, or skilled nursing experience preferred
• Knowledge of Medicare, Medi-Cal, managed care, and insurance verification processes preferred
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Ability to work effectively with residents, families, hospital partners, and facility staff
• Proficiency with Microsoft Office and electronic medical record systems
• High school diploma or equivalent required; college coursework in healthcare administration or related field is a plus

Benefits

• Competitive pay
• Comprehensive benefits package for eligible employees
• Supportive leadership team
• Opportunities for professional growth and advancement
• Positive and collaborative workplace culture
• Meaningful work making a difference in the lives of our residents

If you are passionate about healthcare, customer service, and helping patients transition successfully into post-acute care, we encourage you to apply today.