Admissions Coordinator

The Passion of RCA

In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction. We're working fast and hard to fulfill that promise, with over 11 facilities offering evidence-based inpatient, outpatient, and medication-assisted treatment 24/7.

About the role

The Admissions Coordinator facilitates and evaluates therapeutic, medical, and financial arrangements for incoming patients and/or family members. This role plays a crucial part in the journey to recovery, ensuring smooth transitions and providing support throughout the admission process.

Responsibilities

• Provides appropriate orientation to program aspects post-admission, including documentation and data input into computer systems.
• Affirms prompt responses to patient needs, reviews and maintains all documents and departmental logs, and ensures fair distribution of patients to physicians.
• Conducts telephone and in-person assessments and initial contacts with referral sources and potential patients, coordinates the referral and intake process, determines appropriate levels of care, and maintains communication with referral sources, families, patients, and unit staff.
• Collects and analyzes data related to departmental performance indicators.
• Aids counselors and other senior program staff in crisis intervention as needed.

Requirements

• Bachelor's degree in psychology or related field or equivalent experience.
• Minimum of 2 years' experience working in admissions in a substance abuse services setting.
• Knowledge of HIPAA policies and procedures.
• Proficiency with Microsoft Office.
• Strong communication and negotiation skills.

Qualifications

• Understanding of duties and responsibilities.
• Necessary job knowledge and technical skills.
• Command of critical issues.

Skills

• Effective decision-making.
• Customer service skills.
• Communication and interpersonal skills.
• Quality of work.
• Physical demands.

Benefits

Recovery Centers of America offers a supportive environment where your expertise can make a significant impact. Join a team dedicated to helping millions of people start their journey to recovery.

Pay

Compensation details are confidential and will be shared upon successful completion of the application process.

Schedule

The schedule is flexible to accommodate the needs of both the employee and the organization, typically requiring regular office hours with occasional evening and weekend availability.