Admissions Coordinator

About the role

Mountain Youth Academy is nestled in Mountain City, Tennessee, near Johnson City, TN, Boone, NC, and Abingdon, VA. We are a 120-bed residential treatment facility that assists in the evaluation, diagnosis, and treatment of various behavioral health issues for young adolescents.

Responsibilities

• Manage and coordinate the admissions process from initial inquiry through enrollment/admission.
• Respond to phone calls, emails, and walk-in inquiries in a professional and timely manner.
• Collect, review, and process required applications, forms, and documentation.
• Maintain accurate records in databases and filing systems.
• Schedule interviews, tours, assessments, or appointments as needed.
• Communicate admission decisions, next steps, and deadlines to applicants.
• Collaborate with internal departments to ensure seamless onboarding/admission transitions.
• Provide excellent customer service to applicants, families, and referral sources.
• Ensure compliance with company policies and applicable regulations.
• Prepare reports and track admissions data as requested.

Qualifications

• A high school diploma or equivalent required; an associate or bachelor’s degree preferred.
• Previous experience in admissions, customer service, healthcare, education, or administrative support preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and database systems.
• Ability to maintain confidentiality and professionalism.
• A friendly, empathetic, and solution-oriented attitude.

Benefits

Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Career development opportunities within UHS and its 300+ subsidiaries!
Free Meals
Attendance Incentives
Shift Differential Pay
Tuition Reimbursement

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.