Admissions Coordinator

About the Role

At Oak Park Care Center, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Oak Park Care Center partners with a vast network of skilled nursing centers across two states to support our small team environment of caring professionals with the resources and benefits of a large enterprise.

Responsibilities

• Plan, assess, coordinate, and determine the services needed by prospective residents for admission to this center.
• Work to maximize center census, implement an effective streamlined admissions process on a 24-hour, seven-days-a-week basis, and ensure a high level of resident satisfaction.
• Conduct tours of the center for prospective residents and family members.
• Receive resident referrals and track activity daily.
• Contact families of potential residents to invite them for a tour of the center.
• Assist with arrangements and confirmations of all admissions.
• Screen potential admissions to the center for level of care appropriateness, financial payment source, and length of stay.
• Advise residents and families of admission requirements as established by the center and health maintenance organizations.
• Ensure proper completion, signing, and distribution of paperwork.
• Expedite assessment and admissions process in an assertive manner.
• Complete financial assessment of new admissions to the center.
• Assemble admission and sales packets.
• Provide center information and follow-up.
• Assist in development and coordination of the center marketing plan.
• Promote public relations of the center to the outside community and other healthcare providers.
• Maintain working relationship with referring community agencies.
• All other duties as assigned.

Qualifications

• Bachelor’s degree is preferred.
• 1 year of experience in admissions is preferred.
• Candidates must maintain a working email address and phone number for employer communication.
• Ability to read, write, and speak English.
• Strong communication skills.
• Professionalism and ethical practice.
• Relationship management.
• Maintain confidentiality.
• Organization and management skills.

Benefits

• Competitive pay based on experience.
• Paid Time Off (PTO+) added to your balance after 30 days of employment; immediately accrue more PTO as you work (full-time only).
• 6 observed holidays + 1 floating holiday.
• Up to $5,000 per year in tuition/education reimbursement for approved programs of study.
• Take home up to 75% of your net earned wages at the end of every shift.
• 401(k) retirement plan with company-matched contributions after 1 year of employment.
• Medical (TeleDoc included), dental, vision, life, and other voluntary insurances for full-time employees.
• Monthly contests and employee appreciation events.