Admissions Coordinator

At Texas Rehab of Keller, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In this role, you'll support those interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

About Us

People are our passion and purpose. Texas Rehabilitation Hospital of Keller is a 36-bed hospital located in Keller, Texas and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast.

Responsibilities

• Process referrals and coordinate admissions of all hospital patients in an efficient, responsive manner.
• Coordinate the flow of information through the admissions process and forward to appropriate departments for the successful completion of admission.
• Collect and record all information necessary for admitting patients.
• Immediately notify appropriate rehab liaison to perform a clinical evaluation.
• Complete Insurance Verification Form with benefit and billing information.
• Communicate admission status and coordinate all aspects of rehab admission.
• Admit all patients - obtain correct general information.
• Contact patient's insurance to confirm and determine amount of coverage and benefits, deductible due, length of stay, and if pre-certification is required.
• Answer telephone promptly and courteously, providing information and completing all referral/intake forms as appropriate for each call.
• Contact appropriate third-party payors to verify and document inpatient and outpatient benefits and extended care benefits.
• Notify appropriate department if referral requires pre-certification and provide appropriate contact information.
• Notify appropriate departments of patient's anticipated admission date/time.
• Notify the appropriate personnel of the anticipated arrival time of all inpatients.
• Record and pre-admit patients using information pertinent to the admission in the computer system.
• Inform the patient of charges not covered by their insurance and refer them to the Business Office.
• Keep a record of all denied admissions and the reason for denial.
• Maintain confidentiality of patient medical records information in accordance with hospital's defined policies and procedures.
• Complete admitting paperwork, obtaining appropriate signatures and review information with the patient and family.
• Coordinate denial information with liaisons for follow-up communication to referral sources, families, and physicians.
• Continuously update referral logs.
• Provide current list of all pending referrals.
• Present current clinical information and estimated admission date at Admission meeting.
• Provide monthly information on conversion ratios.

Requirements

• High School Diploma required. Some college preferred.
• Minimum of 2 years experience in Admitting and/or medical insurance preferred.
• Experience in handling patient admissions preferred.
• Extensive knowledge of insurance and their benefits and admitting forms.
• Proficiency in recording admission reservations.

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...