Admissions Coordinator

About the role

This position works under the direction of the Director of Business Development and is responsible for patient admissions, insurance verification, and other insurance verification duties as directed.

Responsibilities

• Supports patient admissions and insurance verification
• Coordinates the flow of information through the admissions process
• Collects and records all necessary patient information
• Notifies appropriate rehab liaison to perform a clinical evaluation
• Completes Insurance Verification Form with benefit and billing information
• Communicates admission status and coordinates all aspects of rehab admission
• Processes referrals and coordinates admissions of all hospital patients
• Verifies and documents inpatient and outpatient benefits and extended care benefits
• Notifies appropriate departments if referral requires pre-certification and provides contact information
• Notifies appropriate departments of patient's anticipated admission date/time
• Records and pre-admits patients using information pertinent to the admission in the computer system
• Informs the patient of charges not covered by their insurance and refers them to the Business Office
• Maintains confidentiality of patient medical records information
• Completes admitting paperwork, obtaining appropriate signatures and reviews information with the patient and family
• Coordinates denial information with liaisons for follow-up communication to referral sources, families and physicians
• Continuously updates referral logs
• Presents current clinical information and estimated admission date at Admission meeting
• Provides monthly information on conversion ratios

Qualifications and Requirements

• High School Diploma required
• Some college preferred
• Minimum of 2 years experience in Admitting and/or medical insurance preferred
• Experience in handling patient admissions preferred
• Extensive knowledge of insurance and their benefits and admitting forms
• Proficiency in recording admission reservations