Admissions Coordinator

Responsibilities

• Receives inquiries and referrals for HomeCentris services.
• Enters patient referral information into the applicable electronic medical record software with special attention to thoroughness and accuracy.
• Communicates with referral sources and verifies patient eligibility.
• Ensures each patient has a clear payor source, determines co-pays, and obtains appropriate authorizations.
• Documents all such information in the patient’s record.
• Obtains physician orders, face-to-face documentation, and appropriate diagnoses information and documents all in the patient chart.
• Communicates patient scheduling readiness to Scheduler/Team Assistant.
• Checks PECOS compliance of physicians on each admission.
• Performs Admissions Satisfaction surveys.
• Enters accurate “Referral Dates” in medical record.
• Ensures timely starts of care by processing referrals in a timely, accurate manner.
• Maximizes the conversion of referrals to admissions by professional communication with patients, referral sources, and family members.
• Obtains applicable advanced directive documentation, when available, and loads to patient record.
• Prepares and maintains required departmental statistics and reports, as requested.

Requirements

• Minimum of a high school diploma.
• Adheres to dress code, appearance is neat and clean, wears company identification.
• Maintains patient confidentiality at all times.
• Excellent communication skills.
• Languages skills: Able to communicate effectively in English, both verbally and in writing.