Admissions Coordinator

As the first point of contact for new patients, families, and the general public, this position is vital to our success. If you are an outgoing, detail-oriented healthcare professional with a passion for customer service, we invite you to apply today.

Responsibilities

• Develop and manage initial contact with discharge planners, families, or responsible parties to initiate tours and follow-up procedures.
• Manage the tour process using established practices to promote effective conversion of referrals to admissions; ensure timely and effective tours are conducted and train other staff to conduct tours in the Admission Coordinator’s absence.
• Oversee the admissions process, including the use of all mandatory admissions paperwork, timely and accurate completion of documents, courteous treatment of residents and family members, and implementation of quality/expectation-setting guidelines.
• Provide pertinent information about incoming residents to all relevant departments within the facility.
• Develop and implement internal in-servicing for key employees regarding their role in the admissions process.
• Conduct external sales activity with current referral sources to increase census.

Requirements

• 1+ years of experience in an Admissions position in a healthcare environment.
• Long-term care experience required.
• Knowledge of medical terminology—ability to discuss clinical evaluations with physicians and other caregivers within the facility.
• Must be able to travel locally by personal automobile as required.
• Reliable transportation required.

Benefits

• Medical, Dental, Vision, Life, and Disability Insurance / Flexible Spending Accounts.
• Tuition Reimbursement & Nursing Loan Repayment Programs.
• PerkSpot - Local Deals and Weekly Perks Program.
• 401(k).
• Paid Time Off Plan.
• New Pet Insurance Discount available.
• DailyPay option available—get your pay when you need it.
• Purchasing Power - online purchase/payroll deduction.
• Tickets at Work - entertainment ticket discounts.
• Employee Assistance Plan - easy-to-use services to help with everyday challenges of life (available for all employees and their families).
• Helping Friends Foundation - our employees’ hardship/crisis fund.
• Auto and Home Insurance - employee discount available (payroll deduction).
• In-facility education programs and more.

Pay

Posted Salary Range: USD $22.00 - USD $27.00 /Hr.

The wage range for this role takes into account factors such as skill sets, experience, education and training, licensure and certifications, and other business and organizational needs.