Admissions Coordinator

About the role

As the first point of contact for new patients, families, and the general public, the Admissions Coordinator plays a vital role in the facility's success. This position is ideal for an outgoing, detail-oriented healthcare professional with a passion for customer service.

Responsibilities

• Develop and manage initial contact as necessary with discharge planner, family, or responsible party to initiate tour and follow-up procedures.
• Manage the tour process using established tour practices that promote effective conversion of referrals to admissions, and ensure timely and effective tours are conducted and other staff are trained to tour in the Admissions Coordinator's absence.
• Manage the admissions process, to include the use of all mandatory admissions paperwork, timely and accurate completion of paperwork, courteous treatment of residents and family members, and implementation of quality/expectation setting guidelines where appropriate. Provide pertinent information about incoming residents to all relevant departments within the facility.
• Develop and implement internal in-servicing of key employees regarding their role in the admissions process.
• Conduct external sales activity with current referral sources to increase census.

Requirements

• 1+ years of experience in an Admissions position in a healthcare environment
• Long-term care experience required
• Knowledge of medical terminology – ability to discuss clinical evaluations with physicians and other care givers within the facility
• Must be able to travel locally by personal automobile as required
• Reliable transportation required

Pay

USD $23.00 – USD $28.00 per hour. The wage range takes into account a wide range of factors considered in making compensation decisions, including but not limited to skill sets, experience, education and training, licensure and certifications, and other business and organizational needs.

Benefits

• Medical, Dental, Vision, Life and Disability Insurance / Flexible Spending Accounts
• Tuition Reimbursement and Nursing Loan Repayment Programs
• PerkSpot – Local Deals and Weekly Perks Program
• 401(k)
• Paid Time Off Plan
• New Pet Insurance Discount available
• DailyPay option available – Get your pay, when you need it
• Purchasing Power – online purchase/payroll deduction
• Tickets at Work – entertainment ticket discounts
• Employee Assistance Plan – easy-to-use services to help with everyday challenges of life (available for all employees and their families)
• Helping Friends Foundation – employees' hardship/crisis fund
• Auto and Home Insurance – employee discount available, payroll deduction
• In-facility education programs and more