Admissions Coordinator

About the role

Join Our Team as an Admissions Coordinator
Victoria Crossing Rehabilitation Center is seeking a motivated, detail-oriented, and compassionate Admissions Coordinator to join our growing team. In this key role, you will serve as the primary liaison between hospitals, referral sources, residents, and families, ensuring a seamless admissions process while helping drive occupancy growth and exceptional customer service.

Key Responsibilities

• Cook up and facilitate the admissions process from referral through admission.
• Collaborate with hospitals, physicians, case managers, and referral sources to ensure smooth resident transitions.
• Develop and maintain strong relationships with referral partners and community organizations.
• Support marketing and outreach efforts by attending networking events and community functions.
• Educate prospective residents and families regarding services, policies, visitor guidelines, and admission procedures.
• Verify insurance coverage, financial information, and authorization requirements prior to admission.
• Maintain working knowledge of Medicare, Medicaid, Managed Care, PDPM, HMO guidelines, and payer-specific guidelines.
• Monitor admissions activity and prepare monthly reports on admissions trends and census growth.
• Identify operational barriers affecting admissions and work with leadership to implement solutions.
• Communicate admission details effectively with interdisciplinary team members to ensure continuity of care.

Qualifications

• Minimum of 2 years of admissions experience in a Skilled Nursing Facility (SNF) required.
• Strong understanding of Medicare, Medicaid, Managed Care, PDPM, HMO guidelines, and RUGS II & III.
• Experience working with Electronic Medical Record (EMR) systems.
• Knowledge of CMS regulations and Department of Health (DOH) requirements.
• Excellent communication, organizational, and relationship-building skills.
• Ability to multitask and work effectively in a fast-paced healthcare environment.

Benefits

• Paid Time Off (PTO)
• Medical Insurance
• Dental Insurance
• Employee Recognition Programs
• Company Perks
• Supportive and Collaborative Work Environment
• Opportunities for Professional Growth and Development