Admissions Coordinator

Key Responsibilities

• Serve as the primary contact for all incoming referrals, calls, walk-ins, and inquiries.
• Cook up admission documentation completion, insurance verification, and pre-admission authorization.
• Communicate clearly and professionally with hospitals, case managers, residents, families, and internal departments.
• Maintain accurate data entry and timely updates in Point Click Care CRM.
• Facilitate facility tours, referral follow-up, and participate conversion strategies.
• Ensure strong customer service standards at every touchpoint.
• Collaborate with nursing, therapy, and administrative teams to ensure smooth admissions.
• Afford empty rooms are admit and tour ready on a daily basis.
• Assist with marketing events, community outreach, and relationship development activities.

Education/Requirements

• Experienced - Prior SNF, rehab, or healthcare admission experience strongly preferred.
• Detail-driven - Organized, accurate, and confident managing multiple moving parts.
• Customer-focused - You communicate with empathy, clarity, and professionalism.
• Tech-savvy - Proficient in Microsoft Office, Point Click Care (PCC), Insurance Portals (NaviHealth, Availity, UHC, etc), Hospital Referral Portals (AIDA, CarePort, Wellsky, EPIC).
• Collaborative - A team player who works well with nursing, clinical, and leadership staff.
• Poised & dependable - You bring positivity, composure, and reliability every day.

Benefit Highlights

• Competitive compensation.
• Medical, dental, and vision benefits.
• Paid time off.
• Supportive leadership and room to grow.
• An environment where your work truly makes a difference.