Admissions Coordinator

Responsibilities

• Answers inquiry calls efficiently and courteously
• Addsressees any questions callers may have relating to the facility and the admissions process
• Coincides and schedules prospective patient screenings
• Coincides and processes all admissions to the facility
• Obtains demographic and financial information during inquiry calls
• Forwards financial coverage information to the billing unit, verifying insurance information as necessary
• Maintains the Inquiry Call Disposition Log and follows up accordingly
• Ensures the clinical and financial screening criteria have been met prior to admission
• Recognizes and assists in crisis situations and provides interventions based on training and experience
• Demonstrates exceptional customer service skills

Qualifications

• Minimum of 1 year of experience in the mental health/behavioral health field a plus
• A High School Diploma or equivalent
• Must pass drug screen and background screening for employment
• Competent computer skills
• Knowledge of KIPU a plus