Admissions Coordinator

About the Role

Coordinate referrals and admissions, and manage occupancy levels of the hospital. Work with the Business Office regarding admissions and notify all facility divisions of admissions in a timely manner. Alert department heads of projected changes.

Responsibilities

• Maintain working knowledge of Medicare/Medicaid and assist with the managed care referral process.
• Review daily logs and notes from Case Managers to ensure continuity of care, documentation of the nursing process, appropriateness of intervention/action, and timeliness of documentation.
• Compile patient referral information and maintain records concerning insurance negotiations, contracts, etc.
• Use discretion and independent judgment in handling patient or physician complaints; document and forward to appropriate administrative staff.
• Communicate with the CEO or Department Director about any information received from physicians, patients, or employees regarding patient care or needs.
• Analyze situations, identify problems, and evaluate alternative courses of action.
• Strive to maintain positive internal and external customer service relationships.
• Demonstrate effective communication skills by conveying necessary information accurately, listening effectively, and asking questions when clarification is needed.
• Plan and organize work effectively to ensure its completion.
• Maintain a database of medical contacts and community resources.
• Demonstrate proficiency with data entry and computer skills for daily office communication.
• Meet project and productivity requirements.
• Demonstrate initiative to continually improve work processes.

Skills

• Proficiency with data entry and computer skills.
• Effective communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Working knowledge of Medicare/Medicaid and managed care processes.