Admissions Coordinator

Responsibilities

• Coordinate the process for rehab, nursing home and/or assisted living admissions.
• Provide information and interview prospective residents and/or family members/responsible parties.
• Conduct tours and complete application and pertinent paperwork.
• Acquire insurance verification and prior authorization.
• Finalize admission arrangements to facilitate a smooth transition to designated facility.
• Review resident census information to stay informed of room/facility availability.
• Greet office visitors and answer telephones professionally and helpfully.
• Interview prospective residents, family members, and/or responsible parties, in person and by telephone.
• Assist prospective residents, family members, and/or responsible parties in obtaining pertinent information and services provided by assisted living or the skilled nursing center.
• Schedule and conduct tours, accompanying prospective residents, family members/responsible parties through nursing center or assisted living, describing services and features, discussing rates.
• Document in CRM program general information on all leads and all activities related to inquiries, scheduling follow-up as needed.
• Aid prospective residents, family members, and/or responsible parties in completing admissions contract, forms, and required paperwork.
• Ensure completion of admissions contract and all documents required prior to resident's admission.

Requirements

• Bachelor's degree (B.A) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of medical terminology preferred, not required.
• Must have basic computer skills, including knowledge of Microsoft Word, Excel, and ability to learn CRM and EHR software as well as various hospital web-based programs.
• Must possess valid driver's license.