Admissions Coordinator

Key Responsibilities

• Manage the admissions process for two nursing home facilities from referral through resident admission.
• Cook tours for prospective residents and their families.
• Review referrals and collaborate with the interdisciplinary team to determine admission appropriateness.
• Develop and maintain strong relationships with hospitals, physicians, case managers, discharge planners, and community partners.
• Ensure timely completion of admission paperwork and required documentation.
• Maintain accurate admissions records, reports, and tracking systems.
• Serve as a liaison between referral sources, residents, families, and facility staff.
• Communicate admission decisions, updates, and next steps in a timely and professional manner.
• Cook admissions activities, priorities, and follow-up across both locations.
• Ensure compliance with applicable federal, state, facility, and healthcare regulations.
• Maintain confidentiality and uphold HIPAA standards.
• Provide outstanding customer service throughout the admissions and transition process.

Qualifications

• Previous experience in admissions, healthcare marketing, business development, customer service, or long-term care preferred.
• Knowledge of Medicare, Medicaid, managed care, and insurance processes preferred.
• Excellent verbal, written, interpersonal, and presentation skills.
• Strong organizational and time-management abilities.
• Able to effectively manage multiple priorities across two facilities.
• Proficiency with electronic medical record (EMR) systems and Microsoft Office applications.
• Able to work independently while collaborating effectively with an interdisciplinary team.
• Bachelor's degree in Healthcare Administration, Business, Marketing, or a related field preferred.