Admissions Coordinator

Avalon Care Center at Northpointe in Spokane is seeking an Admissions Coordinator.

Pay

$28.00 - $30.00 per hour. Placement within the wage range is determined by years of experience, qualifications, and demonstrated ability to perform the essential functions.

Schedule

Full time: 8:30 am - 5:00 pm. This position regularly requires long hours and frequent weekend work. Rotating shifts as well as holiday and working during inclement weather may be required.

Benefits

• 401K
• Medical, Dental & Vision
• FSA & Dependent Care FSA
• Life Insurance
• AD&D, Long Term Disability, Short Term Disability
• Critical Illness, Accident, Hospital Indemnity
• Legal Benefits, Identity Theft Protection
• Pet Insurance and Auto/Home Insurance

Responsibilities

• Coordinates with nursing resident room changes and works with maintenance and housekeeping to ensure that rooms are cleaned, repaired, and ready for transfers and/or new admissions.
• Ensures that the admissions process enhances the customer experience, is seamless, and that all necessary customer service, documentation, and regulatory functions are completed in a pleasant, timely, and customer-friendly manner.
• Acts as a data entry point into the electronic health record system (CRM or similar).
• Adheres to Code of Conduct and Business Ethics policy, including documentation and reporting responsibilities.
• Participates in Quality Improvement activities as assigned.

Requirements

• High school diploma. Degree in health care management, medical social work, or marketing is desirable.
• Exposure to and understanding of the health delivery system, medical vocabulary, and background or interest in sales is desirable.
• Must possess current health certificate/examination required by State Agencies.
• 3-5 years of customer service experience in a similar role in a health care setting.
• Understands and applies training from in-service education and has the ability to instruct personnel during training education and staff meetings.