Admissions Coordinator

About the role

Join the Amatus Health team and help individuals take the first step toward recovery. The Admissions Coordinator plays a vital role in the admissions process by evaluating the clinical and financial eligibility of prospective clients.

Responsibilities

• Assess the clinical and financial eligibility of prospective clients.
• Verify commercial insurance benefits and determine out-of-network coverage and client financial responsibility.
• Review payment options and calculate any out-of-pocket costs for prospective clients.
• Evaluate pre-assessments and medical records to determine the appropriate level of care.
• Collaborate with the Call Center team and Admissions leadership to facilitate timely admissions.
• Communicate financial and clinical eligibility decisions professionally and accurately.
• Maintain accurate documentation while ensuring compliance with HIPAA and company policies.
• Provide support to the Call Center team throughout the admissions process.

Qualifications

• A High School Diploma or GED.
• Commercial and Out-of-Network insurance verification experience required.
• 2+ years in the out of network sector preferred.
• Previous admissions or call center experience preferred.
• Knowledge of substance use disorder treatment and the recovery process.
• Strong understanding of insurance verification, client financial responsibility, and admissions processes.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Benefits

• Medical, Dental & Vision Insurance.
• Paid Time Off (PTO).
• 401(k) with Company Match.