Admissions Clerk - Seasonal

Location: Henderson, KY

About the role

An admission associate is one of the most important jobs at Ellis Park, directly interacting with guests, providing information, and handling reservations. The position includes assignments as a Host/Hostess, Guest Check-in, ticket sales, and Admissions/Reservations.

Responsibilities

• Assist with ticket sales, guest reservation check-in, monitor reservation seating, host/hostess duties, and reservations.
• Introduce and promote each venue, explain Ellis Park’s offerings, and assist guests with any needs.
• Distribute promotional items (e.g., coupons, gifts).
• Handle routine guest and employee issues with professionalism and courtesy.
• Build relationships and guest loyalty through meaningful interactions.
• Develop thorough knowledge of services, amenities, and local surroundings to provide accurate information about promotions and events.
• Perform additional duties as assigned.

Requirements

• High School Diploma or GED required.
• Must obtain and maintain a valid license through the Kentucky Horse Racing Commission (KHRC).
• Proficient in basic computer skills (e.g., Word, Excel, PowerPoint, Outlook).
• Proficient with basic office equipment (e.g., computer, photocopier, fax).

Physical Requirements & Working Conditions

• Interpreting data, reading, and writing 51-100% of the time.
• Problem-solving, organizing, planning, and decision-making 25-50% of the time.
• Work performed indoors and outdoors, including confined areas with exposure to smoke (e.g., cigarettes), heat, and humidity.

Pay

Seasonal position.