Admissions Call Specialist PRN (7a-7p)

About the role

As an Admissions Call Specialist at Perimeter Behavioral Health, you'll play a crucial role in connecting patients with the care they need. You'll be the first point of contact for individuals seeking mental health services, conducting comprehensive intake interviews and guiding them toward appropriate treatment options.

Responsibilities

• Conduct comprehensive intake interviews to determine appropriate levels of care
• Handle incoming inquiry calls with empathy and professionalism
• Perform initial screenings to evaluate service eligibility
• Assess psychosocial and emotional status, particularly for children and adolescents
• Coordinate with insurance providers and internal teams for verification
• Facilitate communication between clinical staff, nursing team, and business development
• Track and follow up with referral sources regarding patient placement
• Maintain accurate documentation of all interactions and assessments
• Provide clear written and verbal communications to all stakeholders

Qualifications

• Required: Bachelor's Degree in Psychology, Social Work, Behavioral Health, or related field
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities

Preferred

• Experience in behavioral health assessment and/or treatment
• 1+ year experience in an inpatient behavioral health setting
• Background in insurance verification and medical billing
• Knowledge of healthcare systems and insurance processes

Requirements

• CPR certification (must be obtained within 30 days of employment)
• Handle with Care or Crisis Prevention Intervention certification (must be obtained within 30 days)
• Ability to work on-site in Springfield, MO 65803

Compensation & Benefits

• Competitive hourly rate: $19.00 - $23.00
• Work Schedule: PRN 7a-7p

Additional Requirements

• Perimeter Behavioral Health is an equal opportunity employer committed to creating an inclusive workplace where all employees can thrive.
• We welcome applicants from all backgrounds, regardless of race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.