Admissions Call Center Representative

About the role

We are looking for an enthusiastic individual to join us in combining sales with the art of beauty, hairdressing, well-being, and environmental care. We are seeking someone who shares our passion for creating connections with prospective students, can work towards and achieve sales goals, and can demonstrate their commitment to the Aveda mission and values.

Responsibilities

• Effectively contact, screen, and set appointments for prospective students
• Make outbound calls, send emails/texts, and cover inbound phone calls
• Be the first point of contact for potential students in the admissions process, projecting a positive image and conveying support on every call
• Process a high volume of outbound/inbound calls and make accurate data entries into the CRM each day
• Work in an office environment demonstrating professionalism and integrity

Requirements

• Excellent communication, listening and interviewing skills
• The desire and ability to connect with others and build rapport quickly on the phone
• Experience with sales positions that held you accountable for meeting metrics and goals
• Ability to demonstrate professionalism and integrity with every interaction
• Ability to work efficiently and independently
• Ability to work for 8 hours a day at a desk working with a computer, phone and dual screens
• High school diploma or equivalent
• A commitment to the environment and a strong alignment to the Aveda Mission is essential
• Desire to work in the beauty industry

Qualifications

• Minimum 18 months successful experience in sales or recruitment role
• Prior sales experience in Admissions, or the Beauty industry preferred
• Bi-lingual is a plus (Spanish)

Benefits

TSP Institute Inc./Be Aveda Institutes offers a competitive wage and excellent benefits.

Schedule

This is a hybrid role with 20% working from home after 90 days of work.