Admissions Associate

About the role

The ideal candidate will be responsible for conducting interviews with guests relinquishing animals and completing intake procedures for all animals being admitted to SDHS, performing euthanasia procedures as needed. This role delivers service at the gold standard level in alignment with the SDHS Way, to meet the needs of animals and the people who love them by leading with compassion, finding creative solutions, providing personalized care and building connections.

Responsibilities

• Aid members of the public in the admittance of their pet or stray animal, diverting intake wherever possible, through proper interviewing techniques and completion of necessary paperwork.
• Assess situations efficiently and assist with triaging incoming animals that may be sick, injured, or aggressive.
• Accurately and reliably enter notes in the organization's electronic record keeping system objectively describing behavior and medical related concerns observed at time of admittance.
• Perform euthanasia in accordance with AVMA guidelines. (Must be certified; training towards certification will be provided.)
• Participate in euthanasia procedures of in-house animal and owner-relinquished animals.
• Humanely handle and restrain domestic animals using proper humane equipment and fear-free methods/techniques.
• Perform minor medical tasks such as conducting initial physical examinations, scanning for microchip presence, administering subQ vaccinations and oral general de-wormer, and performing blood draws at time of admittance.
• Evaluate and assist with the behavior assessment of all incoming animals, and collaborate with various departments to ensure appropriate pathways of incoming animals.

Requirements

• High School Diploma or equivalent required
• Minimum of one (1) year experience with animals in kennel, shelter or veterinary hospital environment required, or any equivalent combination of education and experience
• Working experience in guest/customer services strongly preferred
• Bilingual skills a plus, Bilingual-Spanish preferred
• Must be able to handle the physical and emotional aspect of work in an animal shelter environment, including the use of euthanasia

Qualifications

• Must obtain VACSP permit after employment

Skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong attention to detail
• Basic knowledge of animal health and care

Benefits

Competitive pay and paid time-off (including your Birthday Day Off!) Comprehensive benefits package, training and well-being programs 403(b) retirement plan with 5% match after 1 year Free pet adoptions, pet vaccines and spay/neuter services… and so much more!

Pay

Starting range is between $22.00 – $24.25 per hour and is eligible for an hourly bilingual-Spanish premium. The listed hiring range for this position depicts the target range of pay rates for candidates. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. Compensation for internal candidates may increase beyond the listed range based on performance over time.

Schedule

Based at our Escondido Campus. This position works 40 hours per week.