Admissions Assistant (Non Nurse)

Position Summary

The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with all applicable laws, regulations, and Life Care standards.

Education and Experience Requirements

• High school graduate or equivalent
• Prior healthcare experience preferred

Specific Job Requirements

• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post‑acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including, but not limited to, patient rights, safety, and sanitation
• Maintain professional working relationships with all associates, vendors, etc.
• Maintain confidentiality of all proprietary and/or confidential information
• Understand and follow company policies, including harassment and compliance procedures
• Display integrity and professionalism by adhering to Life Care’s Code of Conduct and complete mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Gather and enter all necessary admission paperwork
• Provide assistance for patient and family at time of admission
• Assist with follow‑up visits and interviews with all new patients after admission
• Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Perform physical tasks such as sitting, standing, bending, lifting, pushing, pulling, stooping, walking, reaching, and moving intermittently during working hours
• Read, write, speak, and understand the English language