Admissions Assistant

About the role

Be the First Friendly Face in a Resident's Journey! Western Slope Healthcare Center is looking for a compassionate, organized, and customer-focused Admissions Assistant to join our team.

Responsibilities

• Welcome prospective residents, families, hospitals, and referral partners with professionalism and compassion.
• Cook
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• Coordinate and schedule admissions, including pre-admission assessments and required documentation.
• Maintain accurate resident records in compliance with federal, state, and facility regulations.
• Aid in insurance verification, prior authorizations, and financial eligibility processes.
• Conduct facility tours for prospective residents and families.
• Collaborate with nursing, social services, therapy, and administrative departments to ensure seamless admissions.
• Prepare admission packets and required documentation.
• Communicate with hospitals, physicians, case managers, and referral sources to coordinate timely admissions.
• Support marketing, census development, and community outreach initiatives as needed.

Qualifications

• Previous admissions, healthcare, or skilled nursing experience strongly preferred.
• Knowledge of Medicare, Medicaid, managed care, and insurance verification processes.
• Excellent customer service and communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office applications.
• Experience with Electronic Health Records (EHR); PointClickCare (PCC) experience is a plus.
• Ability to maintain confidentiality and professionalism at all times.

Physical Requirements

• Frequent sitting, standing, and walking.
• Occasionally lift up to 25 pounds.
• Regular use of computers, phones, and office equipment.
• Ability to work efficiently in a busy healthcare environment.
• Strong attention to detail and effective communication skills.

Pay

$23.00–$27.00 per hour (DOE)

Schedule

Full-Time Position

Benefits

Competitive Pay, Meaningful work helping residents and families during important life transitions, Supportive, collaborative team environment, Opportunities for professional growth and career advancement, Positive workplace culture focused on teamwork and compassion