Admissions and Marketing Liaison

Responsibilities

• Develop and manage Account assignments in key market segments as determined with Administrator (and with sales manager as appropriate)
• Develop and maintain positive, strong presence in the market and community
• Collaborate with referral sources and team members to facilitate open communication
• Collaborate with referral sources to uncover needs and match appropriate Diversicare solutions
• Identify opportunities for developing new business
• Maintain and exceed goals determined with Administrator
• Grow Account utilization of Center services over time
• Communicate effectively with patients and families to determine services and care that best meet their needs, for the right care in the right place at the right time
• Accurately represent Center services and clinical capabilities with customers, including appropriate Features-Benefits-Impact, effectively demonstrating tour best practices and use of Diversicare Sales Steps
• Thoroughly educate patients and families and understand patient/family expectations to provide a positive experience, meet or exceed expectations, and to help reduce unnecessary rehospitalizations
• Participate in Center meetings and activities as required, and thoroughly and accurately complete and submit any required reports, paperwork, and documentation
• Exhibit leadership qualities, managing the admission process and collaborating with Center team

Qualifications

• Bachelor's Degree preferred
• Sales experience in the healthcare industry, preferably long term care