Admissions and Marketing Director

About the role

Join a team where compassion meets excellence in a skilled nursing facility dedicated to delivering heartfelt care and making a meaningful difference in every patient's life. The facility has been recognized by Newsweek and Plant-A Insights Group as one of America's Most Admired Workplaces for 2026, is an AHCA Bronze Award recipient, and operates as a small, 40-bed facility with back-to-back deficiency-free surveys in 2024 and 2026. It holds a 5-star CMS top-performing rating and is soon to be ranked the #1 facility in the state of Ohio.

The primary purpose of this position is to manage the customer flow, admissions process, and marketing program for the community. Responsibilities include guiding the marketing program to ensure strong customer, referral, and payer satisfaction, appropriate market penetration, positive public image, and maximization of community profitability and census goals.

Responsibilities

• Cultivate and maintain professional relationships in the local health care markets
• Generate referrals for services by building relationships with hospitals, physicians, independent and assisted living facilities, and other community resources
• Coordinate tours, admissions, insurance verifications, and pre-certifications
• Conduct community outreach activities such as health fairs, wellness checks, and caregiver support groups
• Make regular marketing calls and visits to referral sources to increase referrals and admissions
• Facilitate admissions decisions and ensure a positive admission experience for customers and families
• Provide extraordinary customer service to both external customers (referral sources, patients, and their families) and internal customers (supervisors, clinical and non-clinical staff members, pharmacies, and suppliers)

Qualifications

• Minimum of three (3) years' experience working in a healthcare setting
• High school diploma or equivalent

Benefits

• Daily Pay option (On-Demand Pay) — get paid as soon as tomorrow for work done today, or choose Weekly Pay schedule
• Benefit eligibility the first of the month following 30 days
• Comprehensive benefit packages including medical, dental, and vision
• Health Savings Account available with employer contribution
• 401(k) through Fidelity
• Employer-paid life insurance (full-time employees)
• Robust Employee Assistance Program
• Generous Paid Time Off (PTO)
• Educational, leadership, and tuition opportunities including Loan and Forgiveness program
• Various discount programs offered, including discounted childcare programs through KinderCare
• Wellness programs offered through WebMD
• Employee recognition programs
• Culture of employees creating an IMPACT

Pay

$50,000 – $65,000 per year

Schedule

Full-time; shift hours: 9:00 a.m. – 5:30 p.m.