Admissions and Marketing Director

About the role

Welcome to Sycamore Heights Health and Rehabilitation! We are seeking a dedicated and enthusiastic Admissions and Marketing Director to join our team!

Responsibilities

• Serve as the primary ambassador for the facility by building strong relationships with hospitals, physicians, case managers, and community partners
• Coordinate and implement effective facility marketing and outreach programs to increase census and strengthen community presence
• Conduct facility tours, manage admissions paperwork, and ensure a welcoming and seamless admission experience
• Maintain working knowledge of Medicare, Medicaid, Managed Care, and applicable federal and state regulations
• Monitor customer satisfaction feedback, analyze trends, and collaborate with leadership to develop action plans for improvement

Qualifications

• Prior experience in a Skilled Nursing care setting preferred
• Demonstrated ability to understand, communicate, and promote clinical outcomes, data, and performance metrics to referral partners and the community
• Proven experience with networking, community outreach, and coordinating community or referral-based events
• Strong verbal and written communication skills
• Bachelor’s degree required (or equivalent healthcare marketing or admissions experience)