Admission's Director

About the role

The Admission's Director is responsible for overseeing the Admissions department, developing and executing the admission process, and managing community relations programs.

Responsibilities

• Develops and provides direction for the inquiry and admission process for the facility.
• Assists residents and family members with the admission process, while providing support and answering questions.
• Works closely with the Director of Nursing to ensure the admissions process is effective and efficient to meet the needs of residents.
• Provides overall supervision of the Marketing Department and provides guidance to employees and other departments.
• Serves as the first point of contact for inquiries and prospects for admission.
• Oversees and leads admission and marketing meetings within the facility.
• Creates and executes the facility marketing plan.
• Makes outreach calls to community referral sources to generate leads and inquiries.
• Visits area hospitals and other referral sources to speak with potential residents regarding facility services.
• Coordinates and hosts events for the community on behalf of the facility, including open houses, health fairs, etc.
• Schedules and provides facility tours for inquiries and prospects, including families.
• Participates in various routine and non-routine meetings to enhance the effectiveness and efficiency of facility outcomes.
• Assists with the admissions process as needed and welcomes new residents and families to the facility.
• Reports daily, weekly and monthly inquiry, admission and other information timely and accurately.
• Develops positive community relations with local referral sources, civic organizations, etc. through attendance a local health fairs, trade shows and other community events.
• Communicates recommendations of services based on the needs of referral sources.
• Performs follow up on inquiries and other sales calls.
• Maintains resident, family and referral source satisfaction; makes recommendations as needed.
• Builds rapport with competitors in order to accurately determine strengths, weaknesses, opportunities and threats.
• Creates promotional materials, newsletters, announcements, etc. and ensures availability for inquiries.
• Communicates significant information for press releases within the community.

Qualifications

• Education and Certification: Bachelor’s Degree in Marketing, Business or other related field.
• Skills & Requirements: Must possess the ability to read, write and speak the English language; must have strong communication and presentation skills in both group and individual situations; must be patient, friendly, courteous and respectful to residents in any situation, including difficult ones; must be able to make independent decisions when necessary; must have the ability to follow marketing department guidelines as outlined by the facility and other regulations governing marketing in a long-term care facility; must be able to move frequently throughout the workday; must be licensed to drive within the current state and have a clean driving record; must be able to lift 20 lbs floor to waist; lift 10 lbs waist to shoulder; lift and carry 20 lbs; and push/pull 20 lbs.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Tuition Assistance

Schedule

8-hour shift, Monday to Friday, occasional weekend availability.

Work Location

The Manor at Bluewater Bay

Equal Opportunity Employer

The Manor at Blue Water Bay is an Equal Opportunity Employer.