Admission & Bed Management Coordinator - Transfer Center - 24hrs/week

About the role

Nebraska Methodist Health System focuses on providing exceptional care to the communities they serve and the people they employ. This includes helping families grow by making each delivery special, conveying difficult diagnoses with compassion, going above and beyond for patient needs, or giving high fives when patients overcome health challenges.

Responsibilities

• Manage patient transfers from internal and external facilities, patient admission and bed capacity, throughput to acute care assigned locations to ensure timely assignments based on available resources.
• Knowledge of, understanding of, and experience with software applications and communication platforms.
• Ability to multitask, establish priorities and set/meet deadlines.
• Demonstrate strong written and verbal communication skills including effective interpersonal skills with ability to interact with all levels of health care end users.
• Ability to build and maintain customer satisfaction through collaboration, communication and consistent service.
• Ability to modify work behavior and work activities in response to new information, changing conditions or unexpected obstacles.
• Knowledge of clinical processes & workflows to facilitate transfer, admission and bed placement.
• Knowledge and understanding of process automation tools.
• Act professionally and responsibly with resources.
• Coordinate and communicate for timely transfers/admissions with internal hospitals, internal clinics, outside clinics and referring hospitals/facilities.
• Ensure patient transfer data is collected in a complete and timely fashion. Ensure patient is admitted to the correct level of care.
• Continuously monitor bed availability and turnover.
• Ensure patients meet admission criteria for each unit.
• Communicate with staff throughout the facility regularly.
• Follow physician suspension protocol.
• Participate in daily bed huddle and initiate and lead emergency bed huddle as needed.
• Cook with housekeeping supervisor to prioritize bed cleaning.
• Ensure that patient bed assignments are made to meet goal of 20 minutes.
• Ensure patient transfer/admission is completed to meet goal of 1 hour.
• Maintain effective correspondence and in-person communication in all situations with managers, customers, and team members.

Requirements

• Bachelor’s degree in health care, business or related field or relevant equivalent work experience required.
• Minimum 3 years health care experience required. Bed management experience preferred.
• Current valid Registered Nurse (RN) license, valid compact multistate license to work, or a temporary permit while awaiting licensure preferred. American Heart Association Basic Life Support (BLS) preferred.
• Strong interpersonal skills necessary to effectively communicate and interact with patients, family members, hospital personnel, and co-workers.
• Ability to prioritize work assignments.
• Ability to learn, retain and utilize computer skills that are required for department and hospital information systems.
• Ability to think critically and problem solve.

Skills/Knowledge/Abilities

• Strong interpersonal skills necessary to effectively communicate and interact with patients, family members, hospital personnel, and co-workers.
• Ability to prioritize work assignments.
• Ability to learn, retain and utilize computer skills that are required for department and hospital information systems.
• Ability to think critically and problem solve.

Physical Requirements

• Weight Demands: Medium
• Physical Activity: Not necessary for the position (0%)
• Physical Activity: Occasionally Performed (1%-33%): Climbing, Carrying, Crouching, Distinguishing colors, Lifting, Pulling/Pushing, Reaching, Standing, Stooping/bending, Twisting, Walking
• Physical Activity: Frequently Performed (34%-66%): Grasping, Keyboarding/typing, Repetitive Motions, Sitting, Speaking/talking
• Physical Activity: Constantly Performed (67%-100%): Hearing, Seeing/Visual

Schedule

24 hours/week - Preferred availability of day time hours (between 7:00am to 11:00pm) with a weekend rotation. Combination of 8 and 12 hour shifts.