Administrator - Field Service (Entry Level)

About the role

We are a national staffing firm and are currently seeking an Field Service Administrator for a prominent client of ours. This position is located in Indianapolis, IN and is part of the Field Service Coordination department, working onsite.

Responsibilities

• Drive efficiency and productivity within the field service organization while delivering a positive customer experience.
• Plan and schedule field service resources for installations, preventative maintenance, and field modifications while balancing the urgent needs of a complex customer base.
• Drive customer satisfaction through effective communication skills and following through on expectations.
• Manage the strategic scheduling and efficiency of field service resources while balancing priorities.

Qualifications

• High school diploma required (Bachelor’s degree preferred).
• 2+ years of customer service and/or service coordination/dispatching or case management experience.
• Experience in supply chain or logistics routing.
• Knowledge of Oracle/Service Max or similar SMS is desired (general system experience).

Pay

$25 - $27.23 per hour. 6‑month assignment with possibility of extension.

Schedule

Onsite, Monday – Friday, 10 am – 7 pm.