Administrator

About the role

The Administrator is responsible for the overall daily management and operation of the clinic, reporting directly to first-line regional operational management (e.g., Area Director, Regional Director, or Vice President of Operations).

Responsibilities

• Growth
  • Develop and implement processes for program growth in accordance with Company goals.
  • Plan and coordinate patient scheduling to ensure timely acceptance of patients and effective staffing levels.
  • Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
  • Achieve financial targets, including budget, labor costs, supply costs, and expenditures.
• Outcomes
  • Review all incident reports; make recommendations and take action as appropriate; report at monthly QAPI meeting.
  • Promote the quality management program through education and involvement of staff and patients to achieve corporate quality goals.
  • Lead QAPI meetings and quality improvement committees.
  • Coordinate functions of all departments and develop standards for measuring patient care services, including maintaining chronological records as required by the ESRD Network Coordinating Council and Medicare.
  • Work with staff to maintain thorough and appropriate documentation in patient records.
  • Achieve program’s target goals for patient outcomes in accordance with quality patient care and Company goals.
• Operational Readiness
  • Maintain current knowledge of federal, state, and local laws and regulations, including healthcare professionals' practice act requirements.
  • Ensure clinic compliance with all applicable laws and regulations and maintain continuing certification from statutory and regulatory agencies.
  • Develop, implement, and follow up on Corrective Action Plans for internal and external surveys.
  • May assume Charge Nurse’s responsibilities as needed, including duties listed in the Registered Supervising Nurse job description and nursing services policy.
  • May fulfill responsibilities of facility CEO as delegated by the Governing Body.
  • Conduct and participate in formal and informal meetings with the governing body, Regional Director, Medical Director, and staff.
  • Ensure appropriate staff meetings, in-service education, and team patient care planning meetings are held monthly.
  • Maintain a current Quality Assessment & Performance Improvement Program.
  • Establish, maintain, and submit all required records and reports concerning staff, patients, and operational affairs.
  • Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations.
  • Oversee maintenance of equipment and supplies to meet current laws and regulations.
  • Continuously monitor to ensure a safe and sanitary physical environment, proper equipment function, and adequate inventory levels.
  • Supervise maintenance of equipment, building areas, and other property belonging to the center.
  • Understand the water treatment and mechanisms of facility equipment.
  • Assist with disinfection of equipment and supplies, including bicarbonate delivery systems and dialysis machines when necessary.
• Partnerships
  • Monitor all contractual agreements and update as needed with corporate oversight.
  • Maintain a collaborative working relationship with the Medical Director and physicians.
  • Establish and maintain positive relationships with area hospitals, agencies, vendors, and the community.
  • Actively promote GUEST customer service standards and develop effective relationships at all organizational levels.
  • Respond effectively to inquiries or complaints.
• Staff Development/Retention
  • Ensure all staff meet required qualifications and perform duties within established limitations.
  • Recruit, train, develop, and supervise all personnel.
  • Maintain effective personnel management and employee relations, including performance evaluations and discipline.
  • Uphold management goals by leading staff in team concepts and promoting teamwork.
  • Communicate expectations effectively and hold staff accountable for performance.

Requirements

• Demonstrated ability to function in a leadership position and perform in new and emergent situations with sound judgment.
• Demonstrated analytical and problem-solving skills.
• Strong time management and organizational skills.
• 1 year of previous dialysis management experience preferred.
• Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
• Basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.
• Must meet applicable, specific state requirements.
• If the following nursing requirements are not met, an individual may still be placed in the Administrator role but must designate a Registered Supervising Nurse who meets these qualifications:
  • Must be a full-time employee of the Company and available to clinic staff during clinic hours.
  • Current RN license in the applicable state; license must be maintained as current and in good standing.
  • 18 months as an RN with 6 months of experience in nursing care of patients with kidney failure.
  • CPR certification required within 90 days of hire.
  • Confirmation of ability to distinguish all primary colors.
  • Must meet any practice requirement(s) for the applicable state.

Benefits

• Full-Time Employees:
  • Medical / Pharmacy
  • Dental
  • Vision
  • Voluntary benefits
  • 401k with employer match
  • Virtual Care
  • Life Insurance
  • PTO
• Part-Time Employees:
  • 401k with employer match
  • PTO