Administrative Volunteer

Key Responsibilities

• Assist with general clerical and administrative office duties.
• Absorb and relay nonclinical information regarding supplies, equipment, or support needs to hospice staff via outbound phone calls using approved scripts.
• Organize, file, scan, copy, and prepare documents as assigned.
• Assist with assembling admission packets, bereavement materials, volunteer packets, and informational folders.
• Support data entry and database updates as directed by hospice staff.
• Aid in mailings, labeling, inventory organization, and office supply management.
• Maintain confidentiality of patient, employee, and organizational information in accordance with HIPAA guidelines.
• Provide administrative support for volunteer services, bereavement programs, or special projects as needed.
• Follow hospice office policies, procedures, and safety guidelines.
• Complete assigned documentation or tracking of activities as required.

Qualifications

• Organized and detail-oriented.
• Effective communication skills.
• Professionalism and reliability.

Requirements

• Minimum Age Requirement: 18+ years old.
• Completion of hospice volunteer training, including topics such as hospice philosophy, infection control, safety, communication, boundaries, and end-of-life care.
• Background check and health screening (including TB testing).
• Adherence to HIPAA and confidentiality policies.
• Reliable attendance and communication, commitment to scheduled volunteer hours.
• Adheres to infection control and safety procedures in accordance with hospice policy.

Physical & Environmental Requirements

Office environment with computer use.

About the Role

This is a volunteer role (Non-Paid) at Arc Hospice & Palliative Care. The role supports patient care under the direction of the interdisciplinary team and involves administrative and clerical tasks. The position requires a minimum age of 18 years old, completion of hospice volunteer training, and adherence to HIPAA guidelines and infection control procedures.

Benefits

Volunteer services at Arc Hospice & Palliative Care provide a supportive and compassionate environment for those in need. The role offers opportunities for personal growth and contribution to the community.

Pay

The role is unpaid but provides valuable experience and support within the hospice setting.

Schedule

Hours vary based on the needs of the hospice and volunteer availability.