Administrative Technician

Position Information

New Hanover County's Health and Human Services Centralized Services team is seeking a customer focused Administrative Technician, who will perform a variety of general office functions to provide administrative support to the assigned department. Duties may include directing communications between colleagues and customers, organizing appointments, entering data, bookkeeping, and maintaining office equipment.

Other Essential Duties

• Provides administrative and customer service support by serving as the primary office receptionist, assisting citizens in person, by phone, and in writing, preparing correspondence and reports, and maintaining office schedules, appointments, and travel arrangements.
• Captures office operations and records management by maintaining electronic and physical records, processing mail, managing personnel files and training records, ensuring compliance with records retention requirements, and safeguarding confidential information.
• Processes financial and purchasing transactions by preparing and reviewing purchase orders, invoices, payment vouchers, petty cash reimbursements, and maintaining accurate financial documentation.
• Supports daily office functions by maintaining office supply inventory and equipment, assisting with onboarding and training new employees, responding during emergency operations, and performing other related administrative duties as assigned.

Qualifications

• A high school diploma or equivalent, and one (1) year of clerical, data entry, administrative support or related experience; or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the specific position as listed above.

Licenses/Certifications

• Some positions may require:
• - License as a Notary Public for the State of North Carolina,
• - Valid North Carolina Driver License required by first date of employment with good driving record.
• - NC Property and Casualty Insurance License within six (6) months of employment.

Salary Information

The hiring range for this position is $36,325 - $49,038.00. Salary will be determined based on qualifications. New Hanover County offers competitive salary + a competitive benefits package. Please visit our career site at www.nhcgov.com/careers for more information about our benefits.

Benefits

• Employer paid 401k contributions;
• Retirement plan through the NC Retirement system;
• Flex time and telework availability, depending on your position;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, and vision insurance + many other insurance options;
• Onsite, employer-paid health and wellness center;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

Additional Information

• After the closing date for this position, applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for. All updates regarding an application can be viewed through your applicant portal.
• In compliance with G.S. 153A-94.2(b), if this position requires an applicant for employment to work with children in any capacity, the county must require the applicant to undergo a criminal history record check conducted by the SBI for all offers of employment made after October 1, 2025. These checks must be performed in accordance with G.S. 143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties.
• New Hanover County is an Equal Opportunity Employer.