Administrative Support-Traffic Incident Management

About the role

Pursue a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential.

Responsibilities

• Managing calendars, scheduling meetings, and coordinating appointments and conference calls
• Preparing, editing, and formatting documents, reports, presentations, and correspondence
• Organizing and maintaining digital and physical files, records, and databases
• Aiding with meeting preparation, including agendas, materials, notes, and follow-up action items
• Handling incoming calls, emails, and inquiries; routing requests to the appropriate team members
• Supporting travel arrangements and logistics (e.g., booking venues, accommodations, and transportation)
• Aiding with basic accounting and expense tracking (e.g., invoices, receipts, reimbursements)
• Coordinating with internal teams and external partners on routine administrative tasks
• Supporting the planning and documentation of events, workshops, and training sessions
• Performing other administrative duties as assigned to support overall team operations
• Providing support services for the TIME Task Force, HERO, and other project services
• Providing administrative support for the TRIP program to include handling tower outreach, administrative accounting, maintaining training records, coordinating meetings, and other tasks to support the programs operations

Requirements

• Associates Degree in Business (or equivalent work experience) and typically 8+ years of experience in an administrative capacity, preferably in the assigned area of specialty.
• Strong written and oral communication, organizational, and interpersonal skills are required.
• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel.
• Ability to analyze and revise operating practices to improve efficiency.
• Detail oriented and comfortable working in a fast-paced office environment.
• Superior organization skills and dedication to completing projects in a timely manner.
• Proven ability to maintain confidentiality and handle sensitive information.
• Customer-service mindset and professional demeanor when interacting with staff and external stakeholders.
• Ability to work both independently and collaboratively as part of a team.
• Reliable, punctual, and responsive to changing priorities.

Qualifications

• Familiarity of Traffic Incident Management.
• Experience supporting project teams, programs, or events.
• Familiarity with basic bookkeeping, budgeting, or expense management tools.
• Experience with databases, LMSs, or other data management systems.
• Comfort with virtual meeting platforms (e.g., Zoom, Microsoft Teams, WebEx).
• Experience creating or updating standard operating procedures or process documentation.
• Background in government, transportation, public safety, or non-profit environments.

Skills

• Superior organization skills and dedication to completing projects in a timely manner.
• Strong proficiency with Microsoft Office Suite (e.g., Word/Docs, Excel/Sheets, PowerPoint/Slides, Outlook/Gmail).
• Excellent written and verbal communication skills.
• High attention to detail and accuracy in documentation and data entry.
• Proven ability to maintain confidentiality and handle sensitive information.
• Customer-service mindset and professional demeanor when interacting with staff and external stakeholders.
• Ability to work both independently and collaboratively as part of a team.
• Reliable, punctual, and responsive to changing priorities.

Benefits

Salary Range: $26.59 - $46.54

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.