Administrative Support

About the role

This is not your typical Optometry office. Our office is a place we enjoy being and our culture is based on 5 fundamental values: Team Player, Accountability, Pride & Passion in our work, Humility, Respectful.

Responsibilities

• Greeting clients
• Answering a multi switchboard phone system
• Efficiently answering patients' questions and requests
• Booking appointments for multiple departments
• Taking payments and balancing cash
• Editing and sending reports
• Optical pre-testing with patients
• An understanding of medical and optical terms
• Timely responding to emails with multiple requests
• Filing, faxing, scanning and inventory management
• Patient and 3rd party billing (DND, ICBC, Lawyers ect)
• Opening and closing of the clinic
• Other duties as requested
• Cleaning and tidying the office

Requirements

• Organized with attention to detail
• Professional
• Friendly
• Quick problem solver
• Effective communication
• Enjoy a team environment
• Enjoy learning
• Self-directed
• Self-motivated
• Knowledge in word, excel and computer skills are a necessity
• Knowledge in medical and optical office is an asset
• Jane App billing system experience is an asset

Qualifications

• Knowledge in word, excel and computer skills
• Knowledge in medical and optical office
• Jane App billing system experience