Administrative Staff Specialist- Ophthalmology- Onsite
Responsibilities
The Admin Service Specialist serves as the first point of contact for Ophthalmology Administration, ensuring individuals have access to services during normal operating hours. The specialist provides support to the Chair, Administrator, and Associate Administrator, carrying out all administrative assignments in a professional, timely, and confidential manner.
Administrative and secretarial functions include assisting with budget planning, monitoring expenditures, processing accounts receivable, resolving vendor discrepancies, maintaining personnel files per JCAHO expectations, ordering supplies and equipment, and reporting hazards to the appropriate department. The role also assists with scheduling appointments, registering patients, resolving patient disputes, answering telephones, verifying insurance, obtaining referrals and authorizations, and staying current on insurance policies and changes. Additional duties involve keeping abreast of Hospital and HR policies, arranging repair and maintenance of office equipment, monitoring staff attendance and time, and assisting staff as needed. The specialist facilitates and coordinates day-to-day administrative activities, supporting fiscal and time management objectives through effective interaction with the health care team and support staff.
Requirements
- Experience: Minimum of four (4) years of previous secretarial/administrative work experience in an office setting.
- Technical Skills: Previous experience with Microsoft Office applications and e-mail/calendaring.
- Education: High School Diploma or equivalent.
Preferred Qualifications
- Experience: Five (5) years of previous secretarial/administrative work experience in an office setting.
- Setting: Previous experience in an academic health care setting.
- Education: Associate Degree in Business, Accounting, or related field from an accredited program.
Independent Actions
- Coordinates recruitment activities and scheduling of interviews with applicants.
- Performs daily activities with minimal supervision.
- Works in a fast-paced environment; proactively resolves problems with minimal supervision.
- Provides new faculty member orientation.
- Manages multiple physician calendars and appointments.
- Coordinates business travel arrangements for new recruits and current departmental faculty members.
- Orders supplies and equipment.
- Arranges for repair and maintenance of office equipment.
Additional Requirements
- Work schedule may change based on department needs.
- Age-specific groups served: All.
Physical Requirements
- Physical: Lifting less than 20 lbs; lifting 20–50 lbs.
- Activities: Prolonged standing.
- Mental/Sensory: Strong recall, reasoning, problem solving, hearing, clear speech, reading, logical thinking.
- Emotional: Fast-paced environment; able to handle multiple priorities; able to adapt to frequent change.
Pay
Compensation range: $23.18 – $35.92 per hour. Actual salary offers are based on relevant work experience, credentials, and qualifications.
Schedule
Day shift.